Privacy Policy

Last updated: November 2025

1. Introduction

RdNutriCare ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Information you provide during consultations
  • Communication preferences
  • Consultation history and notes

Automatic Information:

  • IP address, browser type, device information
  • Pages visited, time spent on pages
  • Referring website information

3. How We Use Your Information

We use collected information to:

  • Provide and manage consultation services
  • Communicate with you about appointments and services
  • Send educational materials and updates
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests in providing quality services

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Professional advisors under confidentiality agreements

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are retained for a minimum period as required by professional standards and regulations.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last updated" date.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

RdNutriCare

Sokolská 72, 415 01 Teplice, Czech Republic

Email: [email protected]

Phone: +420 47 338 12 90

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